General Repair Questions
What types of devices do you repair?
We repair smartphones, tablets, laptops, desktop computers, and game consoles — including PlayStation, Xbox, and Nintendo Switch systems.
Do you work on both iPhones and Android devices?
Yes! We service all major brands including Apple (iPhone, iPad), Samsung, Google Pixel, LG, and more.
How much is the diagnostic fee?
We charge a flat $35 diagnostic fee, which goes toward the repair if you decide to move forward.
Do you offer same-day repairs?
Most screen and battery replacements are done the same day, depending on parts availability. Some repairs may take longer — contact us for an ETA.
Phone & Tablet Repair
Do you use original parts?
Yes — we use OEM (Original Equipment Manufacturer) parts for phone and tablet repairs whenever available. We also offer high-quality aftermarket alternatives for a more affordable option without sacrificing reliability, and we're happy to explain the differences and help you choose what works best for your needs and budget.
Can you repair water-damaged phones or iPads?
Yes, we offer liquid damage cleaning and recovery services. Results vary depending on the extent of the damage.
Do you fix iPad screens?
Absolutely — we repair screens on all iPad models, including the iPad Mini, iPad Air, and iPad Pro.
Console Repair
What game consoles do you repair?
We fix all major consoles, including PlayStation 4 & 5, Xbox One, Series S, and Series X, and Nintendo Switch & Switch Lite.
Can you replace a broken HDMI port?
Yes! HDMI port replacements are one of our most requested services — especially for PS5 and Xbox Series X. We also handle no video, no power, and disc drive issues.
Computer Repair
Do you work on both PCs and Macs?
Yes! We repair all major brands including HP, Dell, Lenovo, Acer, and Apple MacBooks and iMacs.
What kind of computer issues can you fix?
We handle everything from cracked screens and keyboard replacements to virus removal, SSD upgrades, OS installs, and charging/power issues.
Do you build custom PCs?
Yes! We specialize in building custom gaming PCs tailored to your performance needs and budget — whether you want a high-end streaming setup, a powerful workstation, or a budget-friendly rig for casual gaming. We'll walk you through the best parts and specs for your goals and make sure it's built to last.
Other Common Questions
Do your repairs come with a warranty?
Yes! Every repair comes with a 90-day warranty covering parts and labor (excluding physical or user-inflicted damage).
Where are you located?
We're at 14423 Main St, Suite 4, Hesperia, CA 92345 — next to Coldwell Banker, across from Stater Bros and McDonald's.
What areas do you serve?
We proudly serve the entire High Desert including Victorville, Apple Valley, Adelanto, Phelan, Spring Valley Lake, Barstow, Helendale, and Wrightwood.
Do I need an appointment?
Walk-ins are welcome, but appointments are encouraged for faster service. You can book online or give us a call.
Do you offer a military or first responder discount?
Yes — we're proud to offer a discount for military and first responders. Let us know when you bring your device in.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay.